Privacy Policy

Last updated: January 1, 2026

At SUNZEN Technology Co., Limited ("SUNZEN Technology," "we," "us," or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sunzentech.com or purchase our products.

1. Information We Collect

We may collect information about you in a variety of ways when you interact with our website:

Personal Information

Information you voluntarily give to us when you place an order, create an account, or contact us. This includes:

• Full name
• Email address
• Shipping and billing address
• Phone number
• Payment information (processed securely through third-party payment gateways)

Non-Personal Information

Information collected automatically through cookies and similar technologies:

• IP address
• Browser type and version
• Pages visited and time spent on our site
• Device information

2. How We Use Your Information

We use the information we collect for the following purposes:

• To process and fulfill your orders
• To communicate with you about your orders, products, and services
• To provide customer support
• To send promotional emails and newsletters (with your consent)
• To improve our website, products, and services
• To prevent fraud and protect our business
• To comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Payment processors (e.g., PayPal, Stripe) to complete transactions
• Shipping carriers (e.g., DHL, FedEx, UPS) to deliver your orders
• Service providers who assist with our business operations
• Legal authorities when required by law

4. Cookies Policy

We use cookies to enhance your browsing experience. Cookies are small files stored on your device. We use:

• Essential cookies: Required for the website to function properly
• Analytics cookies: Help us understand how visitors use our site
• Marketing cookies: Used to display relevant advertisements

You can control cookies through your browser settings. Disabling cookies may affect website functionality.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure payment processing through certified gateways
• Restricted access to personal data within our organization
• Regular security assessments

6. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Receive your data in a portable format

To exercise these rights, please contact us at contact@sunzentech.com.

7. Children's Privacy

Our website is not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected information from a child, please contact us immediately.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including China and Hong Kong. We ensure appropriate safeguards are in place for such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy, please contact us: